Overview

As a Product Design Manager and Senior Product Designer at Affirm, I played a critical role in leading the Checkout design team and creating new initiatives for verticals like Travel and Omnichannel. Working with major retailers such as Walmart, Target, and Shopify, I was responsible for creating honest and intuitive experiences for POS financing, in-store, and online purchases. I also worked on dynamic new features for customers, such as the voluntary down payment.

Solutions

In my role at Affirm, I managed and led a team of talented designers who were passionate about delivering exceptional experiences to users. Together, we developed and executed on innovative solutions that met the needs of our customers and aligned with business goals. We also collaborated closely with cross-functional teams, including product managers and engineers, to create seamless experiences that provided value to both users and the company.

Results

My work at Affirm helped to drive business growth and improve customer satisfaction. As a result of my leadership and contributions, the Checkout design team was able to deliver high-quality products that were well-received by major retailers and customers. Our team's efforts to create new retail experiences for the Travel vertical and Omnichannel checkout also contributed to Affirm's expansion into new markets and increased revenue. The introduction of the voluntary down payment feature, which I worked on, gave customers more flexibility in making purchases and contributed to the company's success. Overall, I am proud of the impact I had at Affirm during a pivotal time of growth and innovation for the company.